Thank you for choosing Kigs technologies. We are give to providing excellent service and customer satisfaction. If you are not completely satisfied with the service you received, we are here to help.
1. Service Cancellation and Refunds
1.1 Eligibility for Refunds Refunds may be requested within 6 days of the service completion date. To be eligible for a refund, the service must have been performed as agreed and there must be a verifiable issue with the quality or outcome of the service.
1.2 Non-Refundable Services Services that have been fully rendered and delivered as agreed upon are generally non-refundable. Custom services or services involving third-party vendors or subcontractors may also be non-refundable.
2. How to Request a Refund
2.1 Submission of Requests To request a refund, please contact our customer service team Provide details of the service performed, the date of service, and a description of the issue encountered.
2.2 Evaluation Process Once we receive your refund request, we will review and evaluate the issue within 9 business days. We may require additional information or clarification to process your request.
3. Approval and Issuance of Refunds
3.1 Approval of Refunds If your refund is approved, we will notify you via email or phone. Refunds will be processed and credited to the original method of payment within 7 days of approval.
3.2 Partial Refunds In some cases, partial refunds may be issued if a portion of the service was satisfactorily delivered.
4. Service Modifications and Corrections
Our goal is to ensure your complete satisfaction. If you are not happy with the service, please let us know, and we will work to make it right.
5. Contact Us
If you have any questions or concerns about our return policy, please contact us:
Email:kigstechnologies95@gmail.com
We appreciate your business and are work to providing you with the best service possible.